"Connection to Spotify lost" has been occurring across all of our devices. If this solution doesn’t work for Alexa Keeps Losing Connection, you can go down the list with other resolutions until the problem is solved. Tap the menu in the top-left. Alexa won't control my Spotify account! Alexa hears and understands almost everything I ever say to her -- to a surprising degree. Select Spotify, then Link account to Alexa. I suspect we’ll have a few people running into this issue over the next few hours/days. In any case, if the connection doesn’t resume finally, you may require a new Echo altogether. Log in to your Spotify account. It's not a volume issue, though. https://www.guidingtech.com/fix-amazon-echo-not-playing-music-from-spotify Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. I've done everything, from disconnecting the Spotify account to resetting up my Sonos network from scratch. Spotify keeps dropping out. Make it so you don’t have to say “on Spotify” at the end of your voice commands: In the Alexa app, tap the menu in the top-left. Alexa says I have no Sonos speakers! If you have a Sonos system and want to play Spotify with Alexa, you need the Alexa app and must make sure both your Echo and Sonos speakers are online and on the same Wi-Fi network. Comment actions Permalink. Download and open the Alexa app. Set Spotify as the default . Fine, I'll turn off the lights manually! With only the Echo Dot losing it's connection while other wireless devices retain theirs, the problem is pointing towards the Echo Dot. Most people use their Echo Dots to control their smart-home systems. Even using the Controller app and playing on a Sonos box that is connected directly to the internet via an ethernet connection. I want an album to play, but Alexa keeps playing the song of the same name! 0. You may want to connect it only to the 5GHz network and see if the results are any different. Hi, folks! Nothing works. #Alexa keeps responding "I'm sorry, something went wrong." I still lose Spotify. As a result of these issues, the Alexa and Spotify apps are unusable, and the device rarely stays connected long enough to download a new app onto the watch, or to take advantage of things like water logging from the watch, comparing calories in with calories out etc. However, starting early last week, I've had trouble hearing Alexa. When registering your Sonos account with the Alexa app, you might get an alert that insists you have no speakers attached to your system. Check the Wi-Fi. Tried to reset router, powernode, delete spotify and re install but it keeps happening. I understand that you have already connected it only to the 2.4GHz network but the problem is still occuring. Seems to be a very fragile connection. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Tap Settings, then Music & Podcasts. Keep in mind that many smart devices require a 2.4 GHz band. Alexa isn’t pairing with smart-devices. Fine, I'll turn off the lights manually! Open the Alexa app and tap the three-line menu button at the bottom right of the screen. Note: If your device loses its Internet connection and won't reconnect, first try restarting your Echo device.If that doesn't work, or if your device has intermittent connectivity issues, try the following steps to resolve most Wi-Fi issues: Make sure that your Echo device is …
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