It was not doing this prior to the update. Say, "Alexa, stop in 30 minutes," to set a time for the sounds to play for and then turn off. Anyone else having these issues? Hi @scotthea-amazon , Can you please provide update if any, after the above mentioned root cause? They claimed for 15 hours play time but what's wrong, it's ok play time varies on volume but at least it should b able to run for 5 to 7 hours because they claime it's battery is 10000 MAH. Germany. Recently moved. Spotify Stops Playing Tracks on iPhone and iPad September 15, 2020 February 5, 2019 by Dhvanesh One thing I’ve noticed in recent times is, as Spotify grows into a large, numero uno service for streaming music, it’s getting a lot buggy. It usually will play Pandora for one song and then say it is having trouble playing the music when it ends. Why: Unavailable videos on YouTube: YouTube video is lagging on 720p60fps: How can I play a YouTube video on my Spotify: Youtube says "This video is not available" but it is available in computer. We are starting playback of this playlist from our device/product on which we have integrated AVS SDK , expecting it to play for more than 8 hours. When I look at the touch screen, I can see that C4 still thinks it's still playing because the music artists/titles change every few minutes. Does the SampleApp exit without any problem or do you have to kill the process? Please provide your observations at the earliest. See the following: I will resolve this as a duplicate. Fire up the Alexa mobile app, tap the menu button in the top corner of the screen, tap Settings > Device Settings, tap the “plus” button, and then tap Add Multi-Room Music Speakers > Continue. 2019-07-09 10:28:54.967 [ 5] 5 InternetConnectionMonitor:updateConnectionStatus:connected=true It was in good strength. Device: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakers. Wake up and go to sleep better. Seems like server issues on the Amazon side. Alexa should shuffle music for more than 8+ hours. I'm playing the XM Radio thru the native C4 driver. If Multi-Room Music is working except for one speaker, this is usually the issue you can fix. I have turned on the app's override feature but this leaves the screen on which drains the battery. 2019-07-09 10:32:03.529 [ 1] 9 DirectiveSequencer:doShutdown, 2019-07-09 10:32:03.551 [ 1] 0 AudioPlayer:onDeregistered 2019-07-09 10:32:03.552 [ 1] 5 DefaultClient:SpeakerManagerShutdown By using our Services or clicking I agree, you agree to our use of cookies. Also, I can still see 'stop button', which means it thinks it's playing. When I fed back to Apple, I had some additional info, which is that the music interface (on phone, watch, or iPad) gets stuck at the start of the previous song, the one before that currently playing. "I'm sorry, I didn't quite get that" is a phrase often spoken … I'm playing the XM Radio thru the native C4 driver. Restart song: "Alexa, restart." However, if you have Amazon unlimited, some playlists are virtually unlimited. Linksys Velop mesh router 3 nodes. Indeed. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. sounds good. The first few lines of the song express perfectly what we were discussing. So now after 5 hours of charge waiting I connected to me phone wia Bluetooth and at full volume it played for 2 hours maximum. Amazon Echo Dot 3 Gen. My Question or Issue . 2019-07-09 10:32:03.552 [ 1] 5 DefaultClient:TemplateRuntimeShutdown ... until then I just make sure to turn off the Bluetooth speaker when finished and tell alexa to stop playing pandora. Device. Alexa responds by playing “For Now” a song from the 2004 play Avenue Q. It doesnt matter what channel I select, stations, etc. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Is it possible for you to rerun the same test but actively turn off the microphone as soon as you start playing Amazon Music? Alexa should shuffle music for more than 8+ hours. 2019-07-09 10:32:03.552 [ 1] 9 DirectiveRouter:onDeregisteredCalled:handler=0xe5d6c180 Cookies help us deliver our Services. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. Sign in … Doesn't happen with spotify or other music apps. I experience this daily with mine. A few times this week my Amazon Echo randomly started playing Pandora without commanding it. If it's only one song, that same song will play continuously until you tell it to stop. This way the ambient sounds can help you fall asleep but won't keep playing all night. This is great if you're like me and listen to music as you nod off to sleep. After the Marshmallow update this morning (5-18-16) my SiriusXM app stops playing music once the screen times out. If I don't tell her to stop, she'll resume the song later when I'm not expecting it. Mine was awesome for a long time. Alexa plays music for maximum 5 hours. What is the expected behavior? Ask Alexa to play music, read stories, and call approved friends and family. According to the Google Home Help page , there are a few different ways you can start a … After an hour, Alexa will stop playing whatever podcast, music or story you're listening to automatically. Sometimes, the soothing voice of someone smarter and funnier than you talking about interesting things is the only way to go to sleep. In order to use the Multi-Room music commands, you need to have the multi-room group set up. I have done some minor testing and it would appear that if after the song stops playing you say “Alexa Play” then the song playback will resume and play to the end of the song. Sometimes it will start playing again, but it will start playing the same songs over again. Request a song or album using your voice. If i ask Alexa to Play, Skip, Continue, whatever… its no problem. I end up having to shut it off for about a minute or two and then turn it back on. I wanted to feel less anxious and put a happy spin to the whole row. When i ask Alexa to play my playlist, it starts right up. Spotify playing in background/ foreground > Lock device > Spotify stops playing with no evident pattern of time/track playback. When the next song begins to play, the music plays again for the same amount of time and then cuts off. We will look into this further and update this ticket regarding possible causes. One of Alexa’s myriad of talents is her ability to act as a voice … Mine does with Spotify sometimes. Hi @dhpp but by whom? One thing that has fixed it before was doing a Windows update, but there are not any available right now. Now for the past month it only plays one song and stops which has made both pandora and alexa next to useless because that's all I use it for. Alexa plays music for maximum 5 hours. log files show that Plex seems to think … I've not noticed it as much recently though so it may have been patched but it used to just stop mid song, then carry on eventually. When Alexa responds with something like, "Playing your album XYZ from Amazon Music" wait until the blue light goes out. But it stops almost within 3 hours of playback time. While streaming music from Slacker Radio, the music stops playing after about 50 to 60 seconds. Wi-Fi connectivity issues can cause media and music to buffer or not play. When enabled, Alexa will announce the title and the artist name before playing each song while you’re listening to a radio station, playlist or new release on Amazon Music … 2019-07-09 10:32:03.551 [ 1] 9 DirectiveRouter:onDeregisteredCalled:handler=0xe5d489e0 Doesn't seem to be a common issue, though. So, I turn to Alexa and ask her to play “All Shapes and Sizes” by The Lucky Stars. Say something like "Alexa, play Chill radio on Apple Music," or "Alexa, play Ariana Grande on Apple Music." Can you please update on this issue - is it addressed/fixed under any new release? Remote controls in my car work only 1/10 times. The issue is that it only plays around 20-30 seconds of the song then stops. Then tap the timer option to set a time limit (if you chose a playlist). We’ll occasionally send you account related emails. and get your weather, news, traffic and calendar update for the day. While I am listening to Pandora, instead of it moving to a new song, Pandora stops playing abruptly before the end of the song. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. How to Fix Alexa Playing Music on the Wrong Device . Country. After the Marshmallow update this morning (5-18-16) my SiriusXM app stops playing music once the screen times out. When Amazon Web Services went down for a few hours, so did Amazon's Echo devices. Looking at your logs this appears to be a duplicate of Issue 1406. sounds good. If i ask Alexa to Play, Skip, Continue, whatever… its no problem. We are stuck at this test scenario. If the audio plays for awhile, i will say "Alexa Stop", but then she says "There was a problem with the requested skills response", then the audio starts playing … Device: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakers. The same problem occurs while streaming music using Pandora. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. It doesnt matter what channel I select, stations, etc. When enabled, Alexa will announce the title and the artist name before playing each song while you’re listening to a radio station, playlist or new release on Amazon Music … Yes! But it stops almost within 3 hours of playback time. @dipalisb can you also check 2 things for me whenever you are able to reproduce this issue (with or without turning off the microphone). Spotify ver 8.5.19. iPhone XS, iOS 12.4. 2019-07-09 10:32:03.553 [ 1] 5 DefaultClient:AudioPlayerShutdown, 2019-07-09 10:33:58.293 [ 5] 5 InternetConnectionMonitor:updateConnectionStatus:connected=true. I am using HTTPS for my endpoint to set the directive and play the file. Our Initial Analysis of Logs : Plan. You signed in with another tab or window. Alexa plays music for maximum 5 hours. Listen to a podcast. 2019-07-09 10:32:03.552 [ 1] 1 AudioPlayer:removeObserver Yes, we can play other music on new command, even after the playback stopped. I have turned on the app's override feature but this leaves the screen on which drains the battery. Fire TV Edition televisions. However, after you start it playing, you can say, “Alexa, play for x hours” and it will stop after that period of time. Alexa can make calls only when you've set up your contacts correctly. I got away with messing with my wife a few times by playing songs on the Echo from the bathroom. Alexa will stop playing music after whatever time limits you select. Alexa won’t connect to other devices. Anyone help fix this: When listening to music on Alexa multi room speakers using Spotify connect Spotify randomly stops playing. 2019-07-09 10:32:03.552 [ 1] 9 SpeechSynthesizer:onDeregistered 1 reply; 36177 views H +2. Do you think the same could have happened in this case? It's almost like a CD is skipping. Country. This recently started happening with my echo when playing music via Amazon. Yes happening to me too. If you have set multiple music providers in the Alexa app, you … Setting a sleep timer is insanely easy: all you have to say is “Alexa, set a sleep timer for 30 minutes” (or however long you want it to last). So, we probably spent 3 hours just talking about it and working it out until I felt a bit less crappy. but then after a few minutes it stops playback. Premium . Also, I can still see 'stop button', which means it thinks it's playing. 6 best Alexa routines right now: #1. 2 years ago 24 June 2018. This is precisely to prevent them playing to empty rooms, wastefully consuming server capacity and internet bandwidth. but then after a few minutes it stops playback. It took a few times before she caught on that you could also play songs from the app. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. So, I turn to Alexa and ask her to play “All Shapes and Sizes” by The Lucky Stars. 1. Sometimes it plays 5 songs on my list. Fire up the Alexa mobile app, tap the menu button in the top corner of the screen, tap Settings > Device Settings, tap the “plus” button, and then tap Add Multi-Room Music Speakers > Continue. Music may be playing in another room. Open your Alexa app. 1 Like. Our Initial Analysis of Logs : The guy said there was no estimated time when this would be fixed but let me know that one day the issue would go away. Listen to a podcast Sometimes, the soothing voice of someone smarter and funnier than you talking about interesting things is the only way to go to sleep. The super-fun voice-controlled smart speaker with Alexa delivers crisp vocals and balanced bass for full sound. Hello, when i ask my Echo Dot to play a playlist from Spotify then it happens quiete often that Spotify plays only a few songs (1-3) from this playlist before it stops playing music. By clicking “Sign up for GitHub”, you agree to our terms of service and Long playback for amazon music - stops after 3 hours. Question: Q: iTunes stops playing music after several songs. Most of the times playback stops after 3 hours only, even though internet connectivity is good. Music or Media Not Playing with Alexa Wi-Fi connectivity issues can cause media and music to buffer or not play. I always assumed it was because my wifi is iffy sometimes. Think its perhaps after the latest update it was working fine yesterday. According to the Google Home Help page , there are a few different ways you can start a sleep timer: Set a sleep timer log files show that Plex seems to think it is being asked to stop playback. You can choose any amount of time you wish. You can choose any amount of time you wish. Press J to jump to the feed. Thanks both! Telling Alexa to resume sometimes works and sometimes doesn't, so I'm guessing the behavior csn have multiple root causes. Thank you for helping us diagnose this bug! This is great if you're like me and listen to music as you nod off to sleep. 2019-07-09 10:32:03.529 [ 1] 5 DefaultClient:DirectiveSequencerShutdown @John_46 - all you have to do is press the physical pause button on the speaker on leaving, and then again on return. After an hour, Alexa will stop playing whatever podcast, music or story you're listening to automatically. I've had pandora for years and Alexa has been working well for a just as long. Say, "Alexa, stop in 30 minutes," to set a time for the sounds to play for and then turn off. I have tried every possible fix for this problem, none of the solutions work after spending hours trying. YouTube just stops playing video in midstream. If I ask it to resume, it … When it's playing in a room, after a few minutes the music stops. Can't explain why, but it works for me. Alexa can make calls only when you've set up your contacts correctly. Successfully merging a pull request may close this issue. When I look at the touch screen, I can see that C4 still thinks it's still playing because the music artists/titles change every few minutes. Alexa stops playing music after a few songs. For example if I try playing BBC Radio 1 the station will start streaming but will then stop after 5 to 10 mins. Usually happens an hour or two into a playlist. Waking up.Awaken as the lights gradually come on and the room warms up, let Alexa brew your morning coffee (all you need is an Alexa smart plug!) Plan. Hi @dipalisb, we were not able to reproduce the issue on our side yet. Music or Media Not Playing with Alexa. Most of the times playback stops after 3 hours only, even though internet connectivity is good. What areas we should look into for the root cause i.e. Hi @celinval What behavior are you observing? Type in the name of a song or playlist you prefer, then tap “Select Provider” and choose a provider like Spotify or Amazon Music. privacy statement. If I lock the device, they stop working after a few seconds and start working again when I unlock the device and re-open the Spotify app. We think that below logs denote the reason of failure :-, 2019-07-09 10:15:44.203 [ 19] 3 TemplateRuntime:executeRenderPlayerInfoCallbacks:isClearCard=True, ################################################################, ################################################################ I wanted to feel less anxious and put a happy spin to the whole row. Hello, I am having a problem with my Windows 10 PC. When it gets to the end of that one, that's when playback stops; if you just restarted there, you'd get the last two tracks … Device. Happens to me all the time if I let it play continuously for a while. I've had my echo simply stop after a track on a playlist finished several times. Pandora stops playing after a few hours and it's NOT MY COMPUTER: it's Alexa, Google Home, and my computer. 2019-07-09 10:32:03.552 [ 1] 5 DefaultClient:AIPShutdown This way the ambient sounds can help you fall asleep but won't keep playing all night. Music or Media Not Playing with Alexa Wi-Fi connectivity issues can cause media and music to buffer or not play. Select Devices. My iPod shuffle will stop playing after a few songs which is very frustrating while out walking. Have a question about this project? This happens to me each time I instruct Alexa to turn off the music. If you want to listen to Apple Music in stereo or across multiple rooms, create a Multi-Room Music group in the Alexa app. Amazon Echo Dot 3 Gen. My Question or Issue . I wanted to know if my American brothers are seeing the use of iHeart / TuneIn radio always stops playing music after about 5-8 minutes? 3. She's always on—just ask for information, music, news, weather, and more. Sometimes it plays 5 songs on my list. 2019-07-09 10:32:03.529 [ 1] E SdsReader:seekFailed:reason=seekBeyondCloseIndex,position=196378624,readerCloseIndex=196373952 This happens to me each time I instruct Alexa to turn off the music. Just this last week or two, though, it'll randomly have issues playing music. We have created a playlist of 110 songs from our registered Alexa prime account through Alexa app. This lets us play music across multiple speaker systems. I wanted to know if my American brothers are seeing the use of iHeart / TuneIn radio always stops playing music after about 5-8 minutes? It will play Spotify with no issues. to your account. -SWH. During playback it suddenly just stops playing and looks like its loading after some times it just stops all together. 2. We need to resolve this issue as soon as possible. Linksys Velop mesh router 3 nodes. Alexa should shuffle music for more than 8+ hours. She's also an expertly-tuned speaker that can fill any room with immersive sound. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. 1. But it stops almost within 3 hours of playback time. I have the same problem，sdk version 1.12.0 and I don't see any error message. But if the Echo isn’t playing any song from Amazon Music, no need to fret. At times, she just stops playing completely. What behavior are you observing? At our end also, we tried speaking words like Alasca, election etc, and the Alexa gone into Listening mode. Set Prime as Default Music Provider. Are you able to play any other music after playback stopped? Then say, "Alex, loop." Randomly, the sound stops working, even if it has been working fine for 3 days straight. Houston Avid Contributor I; 7 replies I have seen a few of these postings but they seem to be older. After you set this up, you can listen to Apple Music on two or more Echo devices at the same time. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. Music or Media Not Playing with Alexa Wi-Fi connectivity issues can cause media and music to buffer or not play. In that case, a podcast might be exactly what you need. I've had a problem for several months now where iTunes will stop playing music. I can't go forward or go back. Alexa doesn't understand what you said. Pandora Stops Playing - Fix For "Pandora Randomly Stops Playing" This is driving me nuts. Press question mark to learn the rest of the keyboard shortcuts. Same problem here, (stops playing after exactly 10 minutes, even when used with the AC adapter plugged in) but I solved it by not plugging power in through the AC adapter, but directly to the usb port of the MacBook. I have an app that starts up an MP3 audio file with an audio player. Alexa should respond with "loop mode one." Premium . Germany. Let's make sure your devices are set up within a group. This occurs at 10:18:59.229 - and while afterwards AudioPlayer does return to Foreground status after the client returns to the Idle state, there is no further activity from it. Alexa responds by playing “For Now” a song from the 2004 play Avenue Q. It's especially annoying when I play this hour long white noise track I have on Amazon Prime to help me fall asleep and Alexa decides to tell me at 2am, after it's been playing for 40 minutes that, "sorry, but I can't play that track". Start Alexa application integrated on our product and say "Alexa play music from amazon". If it actually were several hours, and by "several" I really mean "four or more," this would be fine, but it's not. Surprise! It is documented that Amazon is using the least amount of data possible to stream music and this is a side effect. Already on GitHub? Recently moved. Alexa is designed around your voice. Thanks. I will check this again and update shortly. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". Otherwise, it will play until the end of the playlist, or you turn it off. My Question or Issue . It doesn't happen with Spotify music, just Amazon Prime. When i ask Alexa to play my playlist, it starts right up. It would be great if we can determine if the issue is with the barge-in logic or not. I just set up Plex today (Ubuntu Linux) and it worked great, found and sorted all my local media, showed up in the Web UI, and got connected to Alexa. In one of the official documentation of AVS SDK, I read that Alexa goes in Speech recognition mode/ Listening state on the utterance of words similar to wake word like Alex, Election etc. either AVS SDK perspective or Alexa Cloud dependencies and issues? For example if I try playing BBC Radio 1 the station will start streaming but will then stop after 5 to 10 mins. If i’m casting to chromecast the screen goes … You can even open up your favorite Alexa game if that kind of thing helps … We have tried all sort of attempts like, reboot echo, reboot router, using diff wireless network (since I have dual band, I have switch to 2.4 or 5 G). Sometimes you can tell it to play the station again and sometimes it won't even play anything for some time (maybe days), leading straight to the error. What is the expected behavior? Spotify ver 8.5.19. iPhone XS, iOS 12.4. A TV may be on. Server Version#: 1.15.0.659 Player Version#: 3.85.2 OS: Windows 7 My Plex keeps stopping playback at random times during playback. Do you need any additional input for this? The Google Home connected speaker has been available for over a month now, but a few owners have since reported that the device just randomly stops playing music in the middle of playing … Thanks. Many free services automatically stop a stream after a period of a few hours. Amazon also builds its Fire TV operating system into televisions like the … Just follow the fixes mentioned here to resolve the Alexa won’t play music from Amazon Music issue. I have checked the logs according to this, I could trace down the point from where the Speech recognition started, however the reason for this recognition mode is not clear from the logs, Note:- We always start AVS self test at a place where nobody is around, hence wondering if any similar word utterance could have caused the Listening... mode. The included year of Amazon Kids+ gives kids access to thousands of hours of kid-friendly Audible books, interactive games, and educational skills. hi @dipalisb we are still investigating this issue, Hi @womw Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". I have been with echo/alexa tech support for 2 hours this morning without any help. Recent news reports in the last week revealed that Amazon has thousands of workers listening to Amazon Echo aka Alexa voice assistant recordings. I know Pandora doesn’t like to “play to an empty room because you pay for each of your songs“ but I paid to get the music so you should be playing it without stopping. Anyone help fix this: When listening to music on Alexa multi room speakers using Spotify connect Spotify randomly stops playing. I called and they said it is a known issue and that Amazon has a ticket opened on this issue already. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. Also, he said to be patient several times. It was not doing this prior to the update. I was wondering if this is going to get fixed? From the AVS SDK logs itself, we could see that internet connectivity is available during the playback for streaming the music. Most of the times playback stops after 3 hours only, even though internet connectivity is good. Control music playback on another Alexa speaker: "Alexa, stop in the kitchen" or "Alexa, next in the office." Please feel free to re-open this issue if you think this has been closed in error. Multi-room audio lets you control music playback on Echo speakers. The text was updated successfully, but these errors were encountered: Hi @dipalisb - looking at your logfile, it appears that at the end your client detected the "Alexa" keyword in the rendered audio, as we can see the client transition to the "Listening" and "Thinking" mode. Hello, when i ask my Echo Dot to play a playlist from Spotify then it happens quiete often that Spotify plays only a few songs (1-3) from this playlist before it stops playing music. The music just stops. When it's playing in a room, after a few minutes the music stops. New comments cannot be posted and votes cannot be cast. Unfortunately, when you open up the Alexa app on your phone, you’ll see the sleep timer card on the main screen, but it won’t show you how much time is left on the sleep timer unlike a regular timer can. If I ask it to resume, it starts from the first song again. The music continues to stream as I can see the progress bar moving.
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